Insight

What does Digital Health insurance cover?

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Digital Healthcare has the potential to be more accurate and expedient around diagnosis and to improve the care provided to all. It is growing in a number of areas and benefits rising chronic diseases, the impact of Covid-19 and the growing home demands for convenient health care, for example, which have all led to the an increasing acceptance of telehealth.

Digital Health is a fast moving and evolving industry with cutting-edge technology being developed and launched almost daily. This development is beneficial for the digital healthcare business and for customers and patients alike. Nevertheless, with it comes new risk that businesses need to have an awareness about and it can mean that some companies need to consider new and emerging risks.

Simply put, Digital Health is the convergence of the digital and genomic revolutions with health, healthcare, living, and society.

Digital Health will become more normal for most of us over the coming months and years. It’s the inevitable convergence with Healthcare, health generally, and how we as a society live. It is cost effective and offers patients a faster provision of care. There are a number of key sectors within Digital Health, including Life science, mHealth (Technology companies focusing on wearables, apps and mobile technology to provide access to healthcare support and monitoring), Telehealth & Medicine and Lifestyle & Wellness services. Providers operating in these areas are wide ranging from traditional GP’s and their Practices through to App development and device and software related services and so much more.

What are the sectors of Digital Health?

Life Science - Telemedicine and telehealth companies providing remote monitoring of clinical trials, products or testing procedures.

Telehealth & Telemedicine - Telemedicine and telehealth companies provide remote monitoring of clinical trial products or testing procedures. Medical providers that use technology to deliver virtual health consultations, including diagnosis, and treatment and care recommendations and pharmacy fulfilment.

mHealth - Technology companies focusing on wearables, apps and mobile technology to provide access to healthcare support and monitoring.

Med Tech companies - Platforms, analytics and software developers that make digital health possible.

Lifestyle and Wellness - Individuals and businesses supporting lifestyle and wellness choices in a variety of spheres including exercise, diet, emotional, physical and mental wellbeing.

    doctor analysing test results

    Insurance for Digital Health

    Many Digital Health businesses will sit across both the healthcare and technology sectors, hence why they are exposed to unique insurance risks across a number of specialists sectors that do not fit into the traditional broker risk approach.

    With such digital services and innovation come a myriad of risks - from an app failing to interpret a diagnosis or a reading correctly, an AI chat bot being programmed incorrectly or being hacked in some way, to a digital distortion of an image being sent on-line and a misdiagnosis occurring. All these cause significant issues from an insurance perspective - is the misdiagnosis a GP error or a flaw in the software used to send the image for the diagnosis? Where does this claim sit - with the GP or with the software programmer?

    We can offer a package of policy covers for businesses that sit across Healthcare & Technology sectors.